Bobcat's Creations
Questions you may have ...
POSTING AND PACKAGING
All Bobcat's Creations have free P & P within the UK. Once payment has cleared, items are dispatched within two working days by standard first class post. If purchasing from outside the UK, there will be a postage cost which will be dependent upon recipient location and priced using Royal Mail's standard service.
CUSTOMER SATISFACTION
I have a 100% record and intend to keep it that way! If you are not totally happy, please contact me and we will take it from there.
RETURNS POLICY
A full refund is available for items that are returned within 14 days from the date of sale in the UK, and 28 days outside the UK. For hygienic reasons, a refund is not available on earrings unless they are faulty.
COMMISSIONS
Contact me with the details and we'll take it from there. Perhaps you want a button necklace in the favourite colours of a loved one, or to include some specific buttons of sentimental value?
REPAIRS
If for some reason your Bobcat's Creation is damaged, get in touch and I will do my best to repair it for you.
SAFETY
Bobcat's Creations are not recommended for children under the age of 5 due to small parts.
MATERIALS USED
All the jewellery findings and beads are brand new, the majority of the buttons are vintage.! The specific materials used can be seen at the Find out more about Bobcat's Button Jewellery page.
AVAILABILITY OF BOBCAT'S CREATIONS
In addition to the website, my pieces can be purchased from various events and fairs throughout 2011 that can be seen on the Out and About page.
RETAILERS AND/OR SUPPLIERS
If you wish to stock my pieces or are interested in supplying jewellery findings, fabrics and/or buttons then please get in touch!
HAVE AN IDEA?
If there is something you would like to see or help to make yourself, get in touch!
Copyright (C) Samantha Heaven 2011
CAN'T FIND THE ANSWER TO YOUR QUESTION?
Get in touch with Bobcat's Creations directly by using the 'Contact BC' link.
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